HOW TO
Restart a Router and Modem
The modem is usually the first device installed on the system. Unplug this device from the wall outlet or surge protector.
STEP 1: Start by Unplugging the Modem
Let both the modem and the router cool down and flush any unnecessary memory for at least 30 seconds (2 to 3 minutes would be better).
STEP 2: Unplug the Router
Allow the modem to start and connect to the internet by giving it at least 60 seconds.
STEP 3: Plug in the Modem
Once everything connects, run an internet speed test to gauge how effective the restart was.
STEP 5: Check Your Devices
If the speed is still low, it may be worth calling the internet service provider and having them run a diagnostic test on their end.
STEP 6: Call Your Internet Provider
More on
13 Ways to Boost Your WiFi at Home
Get the Newsletter
How to Be Your Own Tech Support
Sign up to receive the best tips and tricks, the latest news and giveaways, and the most inspiring home improvement ideas from Bob Vila, America's Handyman since 1979.